International Airline Concierge
Imagine having someone to help you out with a little local knowledge when you need it – like where to find a good vegan restaurant in Downtown San Francisco, or the perfect latte in Auckland. Someone who knows exactly where you're going, what you need and how to get it.

The Concierges' mission is to ensure your clients travel needs are met prior to boarding, in flight and upon arrival at their destination.
Trained to offer practical assistance, they can provide advice on all of the following:
- Itinerary planning to catch those must-see sights
- Accommodation and rental car recommendations
- Airline processes and ongoing travel arrangements
- Local recommendations (restaurants, shopping, sights, etc.)
Our International Airline Concierge service is available on our international flights* throughout our Economy, Premium Economy and Business Premier cabins.
* Concierge service is available on the following routes:
AKL - LAX, LAX-LHR, AKL-SFO, AKL-YVR (return)