NEWS

Continental (CO) Code Share Flights to Reflect 'UA' from 3MAR12

Air New Zealand to Increase Flights between LA > Auckland

Excess Baggage Rate Increase

Premium Economy Spaceseat Surcharge to SOPAC

Air New Zealand & Virgin Australia Airlines Group Announce New-look Joint Network

Air New Zealand & Etihad Airways: Code Share

Continental (CO) Code Share Flights to Reflect 'UA' from 3MAR12

FYI the CO two letter designator disappears this weekend on the 3rd March and is replaced with UA. This follows the migration of their two res systems into one.

Effectively this means the CO code share with NZ ends and the UA code share takes over.

All PNR’s with NZ* sectors operated by CO will be rebooked onto the UA flight number but will still reflect the NZ3000 flight series in the PNR. There will be nothing to do by anyone in regards rebooking/reticketing etc. All going to plan it should be life as normal. The only reference to the rebooking will be in the history where it will show the change from CO operating flight to UA flight.

There will also be a change in the note in the PNR instead of saying “Operated by Continental” to “Operated by United”.

Air New Zealand to Increase Flights between LA > Auckland

To meet the high demand for Kiwi outbound travel between New Zealand and Los Angeles Air New Zealand will operate an additional two return trips per week between Jun and Oct 2012. With the addition of these flights Air New Zealand will now operate up to 14 non-stop flights per week between Auckland and Los Angeles.

New B773 Thursday services Auckland-Los Angeles (NZ6/5) between 21 - 28 Jun, 19 Jul – 27 Sep and 18 – 25 Oct 2012.
New B772 Saturday services Auckland-Los Angeles (NZ4/3) between 23 Jun – 07 Jul, 21 – 28 Jul, 01 – 29 Sep and 06 – 27 Oct 2012.

The early morning flight arrival time (10:15) in Los Angeles for the new Auckland-Los Angeles service (NZ4) will provide more connection opportunities to other points in the USA - complementing the existing two Saturday services.

For full details please refer to your GDS.

Excess Baggage Rate Increase - Shorthaul & Longhaul

(December 6, 2011) Air New Zealand wishes to advise that all Domestic, Tasman and Longhaul excess baggage charges will increase for bookings made after 12 December 2011 (LAX time) for travel from 17 January 2012.

Any travel booked & ticketed prior to the 12th of December (LAX time) for travel on or after 17 January will continue to qualify for the excess baggage allowance permitted at the time of purchase. This will apply to the entire journey for up to one year.

The table below shows the new excess baggage rates.

Standard baggage allowances apply. Excess baggage refers to baggage beyond the standard allowances.

Additional piece charge pp from US: US$70
(second additional bag US$200, third & fourth additional bag US$250 each)
Additional piece charge pp from CA: CA$70
(second additional bag CA$225, third & fourth additional bag CA$265 each)

Premium Economy Spaceseat Surcharge to SOPAC

(September 28, 2011) In response to customer feedback, we have removed an entire row from the cabin, so now customers can enjoy even more space and up to 6" more leg room.

With immediate effect we are implementing the following surcharge on all Premium Economy published fares from US/CA/MX to Southwest Pacific:

A $150 USD/CAD surcharge for each transpacific sector will be applicable to all 773 operated services with the new Premium Economy Spaceseat™

The surcharge will auto-price in your GDS and appear as a Q surcharge in the fare ladder and will be commissionable at your regular incentive level. As a contracted account, you will have until close of business on October 11, 2011 to ticket at the existing fare levels for reservations made on or before September 27, 2011. Air New Zealand currently operates a daily 773 service on NZ1/NZ2 between Los Angeles and Auckland, and will progressively introduce additional 773 services on NZ5/6 between Los Angeles and Auckland starting in December 2011.

Air New Zealand and Virgin Australia Airlines Group Announces New-look Joint Network

(May 16, 2011) The planned joint trans-Tasman network will see the adjustment of Air New Zealand and Pacific Blue flight times to ensure more convenient schedules for passengers.

Total capacity to and from Auckland remains unchanged, including Air New Zealand’s wide body services on Auckland-Sydney, Auckland-Melbourne and Auckland-Brisbane.

The Alliance has four key components:

A broad free-sale code share arrangement covering all Tasman sectors and domestic Australian and New Zealand sectors as part of a connecting journey
A revenue share agreement
Reciprocal loyalty scheme benefits to members of Air New Zealand’s Airpoints loyalty programme and Virgin Australia’s Velocity Rewards programme.
Reciprocal lounge access to qualifying guests of either airline

Air New Zealand and Etihad Airways in code share arrangement

Air New Zealand code share on Etihad as follows:

11 return flights per week between Sydney and Abu Dhabi
3 return flights per week between Brisbane and Abu Dhabi
7 return flights per week between Melbourne and Abu Dhabi
3 return flights per day between Abu Dhabi and London Heathrow

Etihad code share on Air New Zealand as follows:

Domestic services between Auckland, Wellington, Christchurch and Queenstown
Trans-Tasman services between Sydney and Auckland, Christchurch, Wellington, Rotorua and Queenstown
Trans-Tasman services between Brisbane and Auckland, Christchurch and Wellington
Trans-Tasman services from Auckland, Wellington and Christchurch to Melbourne

TSA Secure Flight Program

Secure flight is a program implemented by the TSA that enhances the security of domestic and international commercial air travel through the use of improved watch list matching. By collecting additional passenger data, it will improve the travel experience for all airline passengers, including those who have been misidentified in the past.

Before you are able to complete a booking with us, you will be required to enter the name, date of birth and gender for each traveling passenger. Agents who receive the DOCS pop-up should simply enter the required information as an SSR.

Name as it appears on government-issued I.D. when traveling
Date of Birth
Gender
Redress Number* (if available)

The airline will transmit this information to Secure Flight, who uses it to perform watch list matching. This serves to prevent individuals on the No Fly List from boarding an aircraft and to identify individuals on the Selectee List for enhanced screening. After matching passenger information against government watch lists, Secure Flight transmits the matching results back to airlines. For more information about the Secure Flight program please visit, www.tsa.gov/secureflight.

*A Redress Number is assigned by DHS to customers who believe they've been mistakenly matched to a name on the watch list to prevent misidentification.

Upgrade Economy PAX to Economy Skycouch™

Air New Zealand's new Economy Skycouch™ product is now on sale for travel from 1 April 2011 on selected flights (NZ2 & NZ1) between Auckland, Los Angeles and London.

There are a total of 20 Economy Skycouches on each B777-300. To travel in an Economy Skycouch passenger/s must upgrade their Economy Class ticket/s, and is only available if the Economy ticket/s is issued on Air New Zealand (086) paper. An upgrade from an Economy ticket to an Economy Skycouch can be booked at anytime but is subject to availability of the Economy Skycouch at the time the upgrade is booked.

Travel Agents with customers that want to upgrade from Economy Class to an Economy Skycouch should follow this booking procedure. Please note: it is not possible to book an Economy Skycouch in your GDS at this time.

Book regular Economy seats in GDS for all paz in travelling party
Quote regular Economy seat price (including any child discount)
Ticket booking
Contact ANZ sales support at (800) 262 2468 and request upgrade availability and prices to Skycouch
ANZ will upgrade your ticketed booking and send you an e-ticket (revalidation showing additional collection)

The cost for the upgrade is dependent on the makeup of the passenger group and travel origin and destination.